Return Instructions

We take great pride in our reputation for quality and excellent value. If for any reason you are dissatisfied with a purchase, we’ll assist you with a prompt refund or exchange. Please read our return policy to ensure the item is returnable. We offer the following options for returns.

Create a return label online

  • Use the form below to find your order and create a return
  • You pay nothing up-front.
  • A R150.00 handling fee will be deducted from your refund or exchange.
  • Returnable or refundable items must adhere to our return policy.

    Return using your own shipping method

    Complete the return form on the back of your invoice, and include it with your shipment to:

    Attn: Returns
    Mahenka Building
    Cnr of Ford & Strand Street

    • All returns must be prepaid.
    • Freight collect packages will be refused.
    • Customer is responsible for return shipping charges.
    • A refund back to the original payment method used will be issued upon receipt.
    • Keep a copy of your tracking number. We are not responsible for lost packages.

    Return to our store

    • Returns for refunds or exchanges can be accepted at the Eddy2Race Retail Store.
    • Refund takes 3-5 days to process.
    • Bring the original invoice included in your shipment.